User researcher with the transition team at GDS.
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. As you may have noticed, we’ve recently been hard at work developing and testing a new navigation for GOV.UK.
In the last couple of months, we’ve been researching the needs of specialist users. Specialist users are broadly speaking the users of GOV.UK whose needs are dictated by their specialist interest or profession. As more agencies transition to GOV.UK, the …
A quick way to start doing user research is to arrange for some telephone or Skype interviews with a few of your users. It won’t be comprehensive, but it’s a great way to get started at very little cost. This …
GDS places a lot of emphasis on user needs, and with good reason. Without knowing what our users’ needs are, how can we provide them with the right information and services? During transition we ask you to gather data from …
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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