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John Ploughman

John is the Content Design Manager at the Driver and Vehicle Standards Agency.

He was a Content Designer at the Government Digital Service, working on GOV.UK, between December 2015 and May 2016.

Guerrilla testing content - it makes it better

Posted by: , Posted on: - Categories: Best practice, How we work, User insights

John Ploughman is the Content Design Manager at the Driver and Vehicle Standards Agency. Guerrilla testing your content can help you to challenge the assumptions that subject matter experts make. And it makes you recognise your own assumptions as a content designer.

Improving forms, killing PDFs and Google Analytics: the second GOV.UK local meetup

Posted by: , Posted on: - Categories: Best practice, Events

John Ploughman is Content Design Manager at the Driver and Vehicle Standards Agency (DVSA), based in Nottingham.  Back in February, I hosted the first GOV.UK local meetup for content designers in the Midlands to get together and share ideas, problems and solutions. …