Getting the title of your content right is vital. When you get it right, users can find it and use it. When you get it wrong, it can really cause problems.
John is the Content Design Manager at the Driver and Vehicle Standards Agency.
He was a Content Designer at the Government Digital Service, working on GOV.UK, between December 2015 and May 2016.
This is a summary of what's changed in the content and publishing guidance over the last month. It's to help everyone stay up to date and understand why we've made changes.
Last week we refreshed the content about the driving test on GOV.UK. It's the biggest change that's been made to it since the beta of GOV.UK launched back in February 2012.
During the summer months, we worked with the Driver and Vehicle Standards Agency (DVSA) to improve the content on GOV.UK for lorry and bus drivers.
John Ploughman is the Content Design Manager at the Driver and Vehicle Standards Agency. Guerrilla testing your content can help you to challenge the assumptions that subject matter experts make. And it makes you recognise your own assumptions as a content designer.
John Ploughman is Content Design Manager at the Driver and Vehicle Standards Agency (DVSA), based in Nottingham. Back in February, I hosted the first GOV.UK local meetup for content designers in the Midlands to get together and share ideas, problems and solutions. …
John Ploughman is Content Design Manager at the Driver and Vehicle Standards Agency (DVSA). He’s based in Nottingham and tells us how the first GOV.UK local meetup went.
At GOV.UK's first content design conference I talked about HTML publications and then blogged about why I think they're so important at GOV.UK.
I was lucky enough to attend the first GOV.UK content design conference (#cdcalpha) and lead one of the sessions. I wanted to talk about HTML publications – and I was really chuffed that lots of other people did too. I don't …