...is one of the goals of GOV.UK’s content operating model programme. Lead Content Designer at Department for Work and Pensions, Melanie Cannon, has been reflecting on some content design principles...
Last year Trisha Doyle wrote that content should be part of service design in her post about GOV.UK’s content operating model - I couldn’t agree more. Part of this is...
...content operating model Hopefully, you’ll have read blog posts from Trisha Doyle about the work we’ve been doing on the content operating model (if you haven’t, go and read them)....
...identify, prioritise and start to build the tools that will support the intended outcomes of the Content Operating Model start building changes into the ‘marriage abroad smart answer’ with the...
...A user comes to GOV.UK and it’s one thing, one website, one design, one interface to government. Through all of the work on content operating models that Trisha Doyle has...
...content operating model mission As we’re learning, we’re updating the goals in our roadmap. This work is laying the foundations for what we plan to focus on in the 2017...
...Things and our education improvement theme - Holly Garrett, Product Manager Content operating model - our plan and user research findings - Trisha Doyle, Head of Content We’ll make sure...
...example, lots of GOV.UK’s work in the next financial year is tied into expanding the content operating model work over the coming years so that it’s easier for users to...
...talking about the roadmap and the changes to the Publishing Platform Trisha Doyle sharing what the content operating model is Holly Garrett explaining some of the changes we’re making to...
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.