Nathalie Carter, Content Designer, GOV.UK

Responding to the changing user needs of the COVID-19 landing page

Nathalie Carter, Content Designer, GOV.UK and Lina Nilsson, Senior Service Designer, GOV.UK, 6 March 2023 - Content, Finding things, User insights

As the subject of over 100,000 Google searches a month, we know people are still looking to GOV.UK for information on coronavirus. So when we discovered the page was not meeting changing user needs, we made some improvements.

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