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Responding to the changing user needs of the COVID-19 landing page

A woman sitting at a table with a laptop. On the laptop screen is the GOV.UK coronavirus page.

As the subject of over 100,000 Google searches a month, we know people are still looking to GOV.UK for information on coronavirus. So when we discovered the page was not meeting changing user needs, we made some improvements.

Helping people understand cladding and building safety costs

2 women working at a desk writing on post-its

GDS and DLUHC worked together to develop a smart answer to help users find out how much they might have to pay to remove cladding, or make their building safe.

How we're saving publishers time by converting formatted text

Screenshot of a javascript code snippet of the paste-html-to-govspeak implementation. The first line is a code comment reading: “npm install paste-html-to-govspeak”. The next line imports the module, reading: “import { pasteListener } from 'paste-html-to-govspeak'”. The last line gives an example of how to attach the paste event listener to the element, this reads as “element.addEventListener('paste', pasteListener)”.

We’ve reduced the time and effort it takes to create content on GOV.UK by improving the pasting of formatted content. Here’s why and how we did it.

A team effort: pair writing the new Skilled Worker visa guidance with Home Office policy experts

A piece of paper with handwritten words in circles including “mapping” and “what might be blockers?”.

More than 50 pieces of immigration guidance had to be updated last year. Here’s how we did it.

Moving into content design

An image of someone reading a magazine about content design. On the page it says ‘Content design makes things so much easier for the user to complete’.

Content design is a vital part of what GDS does. Find out how your skills and experience from another role could help you become a content designer, and sign-up for our FutureLearn course on content design.