Ian Ansell, Senior Performance Analyst, at GOV.UK, Government Digital Service (GDS)

Working with user feedback during COVID-19

Vika Nightingale, User Researcher at GOV.UK, Government Digital Service and Ian Ansell, Senior Performance Analyst, at GOV.UK, Government Digital Service (GDS), 16 August 2021 - Data, Finding things, GDS team

We’ve been working on how we use the feedback left on GOV.UK to support users' needs during the pandemic.

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