Working with user feedback during COVID-19
Posted by:
Vika Nightingale, User Researcher at GOV.UK, Government Digital Service and Ian Ansell, Senior Performance Analyst, at GOV.UK, Government Digital Service (GDS), Posted on:
-
Categories:
Data, Finding things, GDS team
![Lots of post-its with one in the centre saying “Honest feedback”](https://insidegovuk.blog.gov.uk/wp-content/uploads/sites/24/2021/08/14060922311_f51ac67418_c-620x414.jpg)
We’ve been working on how we use the feedback left on GOV.UK to support users' needs during the pandemic.