Katherine Dunn - Content Designer, GOV.UK

Improving content through journey mapping

Katherine Dunn - Content Designer, GOV.UK, Matt Clear - Content Designer, GOV.UK and Gabrielle Acosta, 7 August 2019 - Content

We've been applying the new Service Standard to content on GOV.UK. Find out how to map tasks within an end-to-end service to improve user journeys.

Inside GOV.UK

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