Ikenna Okpala

Incident report: country drop-downs in smart answers

Posted by: Ikenna Okpala and Kelvin Gan, Posted on: 13 December 2017 - Categories: Incident reports

Between 8 and 9 August 2017, there was a problem with all GOV.UK smart answers that ask users to select a country from a drop-down menu. This post explains what caused the issue and how we solved it.