Kelvin Gan

Incident report: country drop-downs in smart answers

Ikenna Okpala and Kelvin Gan, 13 December 2017 - Incident reports

Between 8 and 9 August 2017, there was a problem with all GOV.UK smart answers that ask users to select a country from a drop-down menu. This post explains what caused the issue and how we solved it.

Incident report: broken Smart Answers

Kelvin Gan, 27 September 2017 - Incident reports

...Imminence. This provides structured geographical data, such as postcodes. We added a more informative error message for problems with fetching information about postcodes. Now users won't see a mostly blank...

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