James Butler

How we approached service mapping

Gabrielle Acosta and James Butler, 7 February 2018 - Content, Vision and plans

The Modelling Services team recently blogged about the launch of step by step navigation. This is a new navigation pattern that shows users all the content and transactions they need to complete a service, on GOV.UK and beyond.

Inside GOV.UK

A blog about running and improving the GOV.UK website, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the GOV.UK Team

GOV.UK’s strategy for growth

GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.

Subscribe to Inside GOV.UK to keep up to date with our work.

Categories

Standards and guidelines

Read GOV.UK standards and guidelines on blogs, URLs, service requests, Welsh, logos and more.

Sign up and manage updates

• Email
• Atom

Follow GOV.UK

• @GOV.UK
• @GDSteam
• Flickr

Recent posts

• Rolling out simpler ways to navigate GOV.UK’s topic pages 31 January 2025
• Making it quicker and easier to search on GOV.UK 12 December 2024
• How we’re designing GOV.UK Chat 28 November 2024
• GOV.UK Chat: Understanding and addressing jailbreaking in our generative AI experiment 5 November 2024
• We’re running a private beta of GOV.UK Chat 5 November 2024

Comments and moderation

Read our guidelines.