Sam Dub, Lead Product Manager, GOV.UK AI, GDS

5 things we learned testing GOV.UK Chat: an AI assistant for government

Sam Dub, Lead Product Manager, GOV.UK AI, GDS and Sharon McDonald, Lead User Researcher, GDS, 16 March 2026 - Data, User insights, What we're working on

Learn about the key findings from our pilots of GOV.UK Chat, and how we’ve evaluated its performance ahead of the next phase.

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