Working with us
Many government departments use Citizen Space to host online consultations. We think this is great because we want to encourage running consultations online - and it’s worth mentioning that there are other online participation tools, e.g. SurveyMonkey, for which the …
I am a member of the GOV.UK User Support team, responsible for improving the [government-only] support form (found at https://www.gov.uk/support/internal). Back in April, we described the process for removing content from the frontend. To make this process easier, we have now added …
Reviewing detailed guides Before we begin the agency transition, GDS has been reviewing the detailed guidance format. We’ve looked closely at the performance data, talked to departments about how they use it, and carried out user testing to see how …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We’ve had a few questions recently about levels of responsibility for policy pages on GOV.UK. So we thought we’d address them …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We’d like to bring a bit more consistency and user focus to the links in the top right-hand corner of organisation …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We've seen a few cases recently of people misunderstanding or being unaware of the way pages are cached, and publications or …
This is another of those questions we get asked a lot, so here's the answer for all to see. We currently support: csv doc docx jpg kml ods odt pdf png ppt pptx rdf rtf txt xls xlsx xml zip …
Inside Government has fallen in to line with the rest of GOV.UK by rolling out the 'report a problem' feature to every page. This reduces the steps a user has to take to report mistakes or issues they encounter on …
In my recent tour of departments, several people found it helpful to hear a bit more about how we're using Pivotal Tracker within GOV.UK's government team to manage our product backlog.
We wanted to share with others the thoughtful approach that the No10 digital team have taken to covering the recent tragic events in Woolwich on GOV.UK. As the story unfolded, the team decided to keep a single landing page updated with the …