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Content clinic, 17 March 2015

Posted by: , Posted on: - Categories: Best practice, Events

Join us at the next content clinic at the Department for Business, Innovation and Skills (BIS) in London, 17 March 2015, from 3:30 to 5:30pm. We'll catch up with colleagues across government, share best practice and discuss content problems.

We’re trying a new format this time, so you will decide what we talk about. We’ll start with pitches, where you sell what you want to talk about (thanks, John Ploughman). We’ll vote and discuss 2.

Some themes that have come up recently are:

  • getting other people (especially decision makers) to understand why we write the way we do
  • how to keep user needs in mind, and make sure others do as well
  • how manuals work

Collaborate on content

Have you come across a difficult piece of content lately? Or an instance where you're not sure you’ve got the right format? Bring these pieces along (or the urls), and we'll discuss them as a group. We do this a lot at GDS, in ‘content critiques’. They are a bit daunting at first, but we learn from each other and are more consistent because of them.

Present to colleagues

If you’d like to present something, just let us know. Maybe you’d like to share a piece of content that you’ve worked on successfully, or a tool you’ve found useful.

And if there’s something in particular you’d like to talk about, either leave a note below, when you register, or email

Tagging official documents

Graeme Paterson from The National Archives will be coming along to show us how to tag official documents correctly.


Book your place on Eventbrite. You’ll find the password on Basecamp, or email

The clinic will be:

17 March 2015, from 3.30 to 5.30pm
Department for Business, Innovation and Skills (BIS)
1 Victoria Street



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  1. Comment by Persis Howe posted on

    You can now book tickets. Sorry for the mixup.

  2. Comment by E. Brown posted on

    Hi Persis,

    Is there any way to set dates further than a week in advance? I realise there was chatter about this in January, but actually announcing the firm date and location with a week's notice or less makes it really hard to free up an afternoon, as much as I want to.

    Can I urge you to set dates and locations for the rest of the year?

    If you build it, they will come.


    Elizabeth B

    • Replies to E. Brown>

      Comment by Persis Howe posted on

      Hi Elizabeth,

      This one was up in Basecamp several weeks back, so I didn't rush to much to get the blog out. But you've got a good point, we should try and get them booked and publicised much earlier.

      Thanks, and I hope you can make this one,