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Daisy Wain, Senior Performance Analyst

Mapping the “Start a Business” journey on GOV.UK

Posted by: , Posted on: - Categories: What we're working on
GDS colleague working on end to end user journey map

Find out how GOV.UK’s Start a Business team is making better use of data to visualise end to end user journeys through GOV.UK. By looking at the different ways that users navigate our content, we’re able to identify problems and make our services work better for users.

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Inside GOV.UK

A blog about running and improving the GOV.UK website, for people who create or manage content on the site, frequent users and anyone else who is interested. Written by the GOV.UK team.

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Find out how your public sector organisation is impacted at GOV.UK/accessibility-regulations.

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