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Improving content with anonymous feedback

Posted by: Jake Benilov and Persis Howe, Posted on: 29 June 2015 - Categories: Product changes, User insights

At the bottom of most pages on GOV.UK, we ask ‘Is there anything wrong with this page?’. We collect the responses anonymously, in our Feedback explorer tool, sometimes called Feedex. These responses help content designers and publishers fix what’s wrong …

Read more of Improving content with anonymous feedback - 6 comments

Data visualising: refining the data on departments and policy content

Posted by: Ashraf Chohan and Rosie Cowling, Posted on: 6 August 2014 - Categories: User insights

We recently blogged about using Tableau to visualise how 'departments and policy' content is being viewed on GOV.UK based on data for May.

Read more of Data visualising: refining the data on departments and policy content - 2 comments

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Inside GOV.UK

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