Lucy McArthur, Interaction Designer, GDS

How we’re designing GOV.UK Chat

Kuba Bartwicki, Lead Designer, GDS, Sharon McDonald, Lead User Researcher, GDS, Lucy McArthur, Interaction Designer, GDS, Aisling Sweeney, Content Designer, GDS and Robert Sewell, Senior User Researcher, GDS, 28 November 2024 - How we work, User insights, What we're working on

Learn more about our approach to designing GOV.UK’s experimental chatbot.

Inside GOV.UK

A blog about running and improving the GOV.UK website, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the GOV.UK Team

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Recent posts

• Rolling out simpler ways to navigate GOV.UK’s topic pages 31 January 2025
• Making it quicker and easier to search on GOV.UK 12 December 2024
• How we’re designing GOV.UK Chat 28 November 2024
• GOV.UK Chat: Understanding and addressing jailbreaking in our generative AI experiment 5 November 2024
• We’re running a private beta of GOV.UK Chat 5 November 2024

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