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Kuba Bartwicki, Lead Designer, GDS

How we’re designing GOV.UK Chat

Posted by: Kuba Bartwicki, Lead Designer, GDS, Sharon McDonald, Lead User Researcher, GDS, Lucy McArthur, Interaction Designer, GDS, Aisling Sweeney, Content Designer, GDS and Robert Sewell, Senior User Researcher, GDS, Posted on: 28 November 2024 - Categories: How we work, User insights, What we're working on
3 mobile phone screens displaying GOV.UK Chat. A user has asked ‘Can I claim capital allowances for a house?’ and GOV.UK Chat has provided an answer, plus 2 links to check it on GOV.UK.

Learn more about our approach to designing GOV.UK’s experimental chatbot.

Read more of How we’re designing GOV.UK Chat - 5 comments

A bold new look for the GOV.UK homepage

Posted by: Kuba Bartwicki, Lead Designer, GDS and Monica Crusellas, Senior Interaction Designer, GOV.UK, Posted on: 1 November 2023 - Categories: Finding things
A graphic of 3 mobile phone screens and 1 desktop screen. The larger mobile screen shows the default view of the new GOV.UK homepage, which includes the menu bar, the header and the search bar followed by part of the Popular on GOV.UK links. The other two mobile screens are smaller and show the rest of the homepage scrolled down, including the first part of the Services and Information section and the Featured sections.

We’re making some changes to the GOV.UK homepage. Find out why and what’s coming next.

Read more of A bold new look for the GOV.UK homepage - 29 comments

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Inside GOV.UK

A blog about running and improving the GOV.UK website, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the GOV.UK Team

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  • How we’re designing GOV.UK Chat 28 November 2024

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