GOV.UK has entered the Chat: our vision for GOV.UK Chat
GOV.UK has entered the Chat: our vision for GOV.UK Chat
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
We’ve recently developed a set of standards to guide the GOV.UK team’s response to requests from government organisations. The standards are posted in full over here - but if you’re short of time, here’s the one-minute version. The basic performance …
We’ve recently been working on a tool called the business finance and support finder. It’s designed to help visitors find government funding and support for their business and was in need of a review having not been worked on for …
Departmental editors often get in contact with us to make requests for changes. We welcome suggestions, but usually we need to collect more evidence before we can make a decision. So we were grateful when No 10 asked us to …
John Ploughman is Digital Communication Manager for the Driving Standards Agency, one of the first agencies to move to GOV.UK almost a year ago. In this guest post, John talks about the move and what it’s been like publishing on …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. From today, the "series" format in the departments and policy section will metamorphose to become "collections". This post contains essential information for publishers …
Here are the most significant things we’re working on in the government section of GOV.UK in this sprint: Finishing off work on document series to become collections. This will be shipped today, making the workflow on collections (formerly known as …
A year ago today - at around 4am in fact - GOV.UK came out of beta, becoming the best place to find government services and information. Twelve months on, and we have 1000 publishers using the platform, six million visitors …
GOV.UK celebrates its first birthday today. We’ve written about some of the most interesting data we’ve seen this year in the run-up. GOV.UK averages over 6 million unique visitors per week and over 9 million visits. That’s twice as many …
Back in August, Tom Loosemore wrote about some A/B testing we've been doing alongside colleagues from the NHS, Department for Transport, Department for Health and the Behavioural Insights Team from the Cabinet Office. We wanted to learn how GOV.UK might …
This round-up provides links to blog posts and other tools that are particularly useful during transition. James Thornett (Head of Product Management) wrote about the transition team’s work and how we’re meeting the needs of new audiences. Mapping how users …