GOV.UK has entered the Chat: our vision for GOV.UK Chat
GOV.UK has entered the Chat: our vision for GOV.UK Chat
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
GOV.UK celebrates its first birthday on Thursday. We’ll be writing about some of the most interesting data we’ve seen this year in the run-up. Visitors normally come to GOV.UK to get things done or find out information to help with …
...department, these topic pages are yours. You own the topics that your department leads, in the same way as you own your organisation pages. You don't need to clear with...
[A guest post from Anthony Simon, Head of Digital Communications for the Prime Minister's Office and Cabinet Office, about how GOV.UK has helped government communicate about major events] The Number 10 and Cabinet Office digital team plays an important role in driving …
GOV.UK celebrates its first birthday on Thursday. We'll be writing about some of the most interesting data we've seen this year in the run-up. 1 in 5 visits to GOV.UK are made on a mobile phone - that’s a third …
Over the past week, there’s been a huge amount of media interest in the sale of Royal Mail shares. We’ve seen this trend reflected in high numbers of visits to GOV.UK - in fact, at times, almost one in three …
We held our first few user needs workshops with agencies at the end of September, in order to test the format of the sessions. Thanks to feedback from both agency and GDS colleagues following these trials, we’ve iterated different versions …
Over the summer, we've been exploring ways to improve browsing GOV.UK. Our goal is to get users to their destination faster and to make pages simpler to scan and understand. We've started with the Business section, to see what we …
Here are some of the things we’re working on in the next 2 weeks: User needs workshops. Over the last fortnight we’ve completed 6 trial user needs workshops. We’ve used these trials to refine the format of the workshop and …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. From early next week, it will be possible to feature important content on topic pages in the departments and policy section of …
Here are the most significant things we'll be working on in the government section of GOV.UK in this sprint: Translating contact details. We're going to make contact details on organisation pages (in particular Wales Office) and Worldwide office pages (embassies …