Cross-posting time
It's been a while since I've done one of these posts about other posts. So as it's Christmas, here's a list of things written by other people. They are interesting, I promise.
Keith Emmerson, Content Product Lead
What we're working on: 5 August 2016
This is a list of what we’ve been working on since the last update on 22 July 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Weekend reading
While of course I would hope that you're not thinking about or doing work things over the weekend, here are a couple of posts from other GDS blogs that you might find interesting.
And in other GDS blogs...
Here are a couple of blog posts from the other GDS teams that caught my eye.
Cache in the attic
When we change content on GOV.UK we tell our government colleagues that, “It should be live in about 20 to 30 minutes.” Here’s why.
Some weekend reading from other GDS blogs
Here are a few blog posts from the rest of GDS that I've found interesting this week (and you might too).
HTML pub crawl
Over on Basecamp, government publishers often ask us for examples of good HTML publications (HTML pubs) on GOV.UK. Here are some we’ve come across that make good use of the format. Over time, we plan to make the HTML pub …
Interesting posts from other GDS blogs
In case you haven't seen them on the other GDS blogs, here are a couple of posts you might be interested in: benchmarking GOV.UK from the user research team writing for users with low literacy levels by Roz Strachan from the Digital Marketplace …
Working with subject matter experts to improve content
In this guest post, Amanda McMahon of the Disclosure and Barring Service (DBS) talks about working with subject matter experts (SMEs) to improve GOV.UK content and user engagement. Towards the end of last year, I started thinking about improving content …
User journey maps and funnels
Posted by:
Keith Emmerson, Content Product Lead, Posted on:
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Categories:
Best practice, How we work, User insights
Over in content corner at GOV.UK, we’re spending 20% of our time improving content beyond our reactive ‘business as usual’ work. I've been looking at the Standard Visitor visa guide. My analyst colleague Chris Russell suggested modelling a user’s journey …