Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
Education is the first theme of the GDS finding things project, and early years is the first content area. As we’ve now completed our audit of the early years content, and it went pretty smoothly, other departments have been asking …
The finding things taxonomy work has completed the first content audit. This involved editors from different organisations reviewing all the content about early years education and childcare provision (eg childminding). Here's how we got on.
...the Policies page. This incident report is specifically about email subscriptions created through the Policies page and does not affect the more commonly used Announcements and Publications pages, travel advice...
I know many of you are having trouble getting places on our training to write for and publish on GOV.UK. So I wanted to give you an update. We’ve been busy Since April we‘ve trained about 1,100 people in about …
...about using your own car for the test was www.gov.uk/practical-driving-test-for-cars/rules-for-cars-used-for-driving-tests. So we've made the URLs shorter and more memorable. The guide is now at www.gov.uk/driving-test, and the part about using...
This post is about a recent incident on the GOV.UK website. For more information on incidents on GOV.UK, you can check the status of the GOV.UK site or read more about what happens when things go wrong on GOV.UK. What …
DVLA’s contact centre is the largest single-site contact centre in government and it gets over 1 million calls each month. The volume has increased since the changes to important services such as vehicle tax, and scrapping the paper counterpart driving …
...feedback on the pages when they couldn’t find something a high number of on-page searches users moving back and forth between the 2 guides because they couldn't find what they...
At GOV.UK, one of our priorities until the end of March is rebuilding our publishing tools. This is so that it will be easier to improve them in the future, and make them reusable for third parties. As part of …
This post is about a recent incident relating to the GOV.UK website. For more information on incidents on GOV.UK, you can check the status of the GOV.UK site or read more about what happens when things go wrong on GOV.UK. …
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.