Designing GOV.UK Chat for the GOV.UK app
Designing GOV.UK Chat for the GOV.UK app
Learn how we designed GOV.UK Chat to integrate into the GOV.UK app and the improvements we made based on user insights.
This sprint for gov.uk/government: social sharing buttons and email alerts for people and roles
Posted by:
Alice Newton - former Product Manager for GOV.UK, Government Digital Service, Posted on:
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Categories:
What we're working on
Here are the most significant things we’re working on in GOV.UK Departments and Policy this sprint: Social sharing buttons. We're going to add sharing buttons for social media (specifically Facebook and Twitter) onto consultations, news articles, speeches and world location news articles. We …
How to treat low-demand content
Since GOV.UK launched we've been grappling with something: how should we treat content that doesn't affect many people but could affect anyone? It wasn’t a huge deal at first, since we generally handed off to third-party sites for details. We …
GOV.UK transition - on the road
There’s lots to be grateful for when you work at a dynamic, pacy place like the Government Digital Service. But one thing I particularly love about being a GOV.UK transition manager is the opportunity I get to meet lots of …
Link validation and cleanup
Posted by:
Alice Newton - former Product Manager for GOV.UK, Government Digital Service and Neil Williams, Posted on:
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Categories:
Product changes, Working with us
The majority of problems reported by users on the departments and policy section of GOV.UK are about bad links. In the last couple of days, we've added validation checks to make sure all links created using markdown in the departments …
Attention to detail: big changes to policy supporting pages [updated]
...created and retrieved for editing. Publishers in ministerial departments will want to read this post closely so they understand how this works now. What's changed Previously, the main overview page...
GOV.UK analytics 101: understanding basic metrics
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. A simple ‘how-to’ guide on understanding basic page level metrics on GOV.UK. Use it to understand how your content is performing …
Digital campaign fulfilment on GOV.UK: draft guidance
We've recently published some draft guidance on how to request campaigns on GOV.UK. We'd like your help to make it better. A clearer GOV.UK campaigns offer Read the draft guidance The new draft guidance is based around the campaign offer …
New materials to support GOV.UK transition
We’ve created some new materials for you to use in communications about your transition to GOV.UK. Campaign posters and a graphic in 3 sizes promote a new campaign page - www.gov.uk/movingtogovuk - that provides context about the transition and gives …
Coming up in the next fortnight in the transition team
Here are some of the things we’re working on in the next 2 weeks: User needs: training We’re pleased to say that so far more than 400 people have completed their user needs training. There are more sessions scheduled and …
Desktop, tablet and mobile use by time of day
We posted last month (‘1 in 5 visits is from a mobile’) about the growth in traffic from mobile and tablet devices. We’ve started looking at how these devices are used through the day and for what they are used …
Related content and links
Download the GOV.UK app
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.