GOV.UK
Being a user researcher for a day
User research helps us understand how people use GOV.UK and what we can do to improve their experience. Find out how a designer and a developer undertook pop-up research to test GOV.UK search on mobile devices.
Updating GOV.UK during a reshuffle
When a government reshuffle happens, a lot of changes need to happen across GOV.UK, quickly. Find out how GDS worked with colleagues across government to manage changes, and what we're doing to prepare for the next one.
Improving content through journey mapping
We've been applying the new Service Standard to content on GOV.UK. Find out how to map tasks within an end-to-end service to improve user journeys.
Training algorithms to create related content links
We've been testing machine learning algorithms to suggest related links for our content pages. Find out what we've done and what's next.
Making site search work smarter for users
We're improving our site search on GOV.UK to be more reliable and relevant for users. Find out what we've done and what we plan to do next.
Guest post: Why we deleted one of our most popular pages
The Race Disparity Unit recently deleted one of their most popular pages. Find out how they used data to build a case for their decision.
Helping content designers access GOV.UK data quickly and easily
We’ve launched a new tool called Content Data. It makes it a lot easier to find data about how GOV.UK content is performing. Find out about how it works and what you can use it for.
Incident report: foreign travel advice email alerts not sent
We encountered an incident affecting travel advice email alerts in December 2018. Find out what happened and how we responded.
Building and testing the new Content Publisher
We’re building a new interface for civil servants to publish content on GOV.UK. Find out about how we're doing it and how you can get involved.
Incident roundup - August 2018
We're committed to blogging about every severity 1 or severity 2 incident on GOV.UK. Here's a roundup of 4 incidents that GOV.UK encountered in August 2018.