Discovering international content

Users of international content were put into groups

Where do you start when doing a discovery into so much content? We had 6 weeks to sensibly review and make recommendations about GOV.UK content for international users - not an easy task when GOV.UK has thousands of pages.

Improving content about pensions

Some of the content designers at GDS have recently worked on making GOV.UK mainstream pensions content clearer, reducing duplication and improving user journeys. This work’s been informed by research about retirement carried out by the GDS service team, plus research by …