Inside GOV.UK

How we prioritise bug fixes on GOV.UK

Posted by: Steve Messer - Product Manager, GOV.UK and Adam Robertson, Product Manager - GOV.UK, Posted on: 25 October 2019 - Categories: How we work

Find out how the Platform Health team at GOV.UK introduced a prioritisation system for fixing bugs, how they iterated it, and how you can use their approach.

Being a user researcher for a day

Posted by: Andy Sellick - Frontend developer, GOV.UK, Posted on: 18 September 2019 - Categories: User insights

User research helps us understand how people use GOV.UK and what we can do to improve their experience. Find out how a designer and a developer undertook pop-up research to test GOV.UK search on mobile devices.

Updating GOV.UK during a reshuffle

Posted by: Polly Green - Senior Content Designer, GOV.UK and Hannah Mackay, Content Designer, GOV.UK, Posted on: 16 August 2019 - Categories: Content

When a government reshuffle happens, a lot of changes need to happen across GOV.UK, quickly. Find out how GDS worked with colleagues across government to manage changes, and what we're doing to prepare for the next one.

Improving content through journey mapping

Posted by: Katherine Dunn - Content Designer, GOV.UK, Matt Clear - Content Designer, GOV.UK and Gabrielle Acosta, Posted on: 7 August 2019 - Categories: Content

We've been applying the new Service Standard to content on GOV.UK. Find out how to map tasks within an end-to-end service to improve user journeys.

Training algorithms to create related content links

Posted by: Ganesh Senthi, Senior Product Manager, GOV.UK, Posted on: 17 July 2019 - Categories: Content, Data, Finding things

We've been testing machine learning algorithms to suggest related links for our content pages. Find out what we've done and what's next.

Making site search work smarter for users

Posted by: Steve Messer - Product Manager, GOV.UK, Posted on: 5 July 2019 - Categories: Finding things, Vision and plans

We're improving our site search on GOV.UK to be more reliable and relevant for users. Find out what we've done and what we plan to do next.

Guest post: Why we deleted one of our most popular pages

Posted by: Spencer Ball - Content Designer, Race Disparity Unit, Posted on: 26 June 2019 - Categories: Content, Data

The Race Disparity Unit recently deleted one of their most popular pages. Find out how they used data to build a case for their decision.

Helping content designers access GOV.UK data quickly and easily

Posted by: Polly Green - Senior Content Designer, GOV.UK, Posted on: 5 June 2019 - Categories: Content, Data

We’ve launched a new tool called Content Data. It makes it a lot easier to find data about how GOV.UK content is performing. Find out about how it works and what you can use it for.

Incident report: foreign travel advice email alerts not sent

Posted by: GOV.UK support team, Posted on: 3 May 2019 - Categories: Incident reports

We encountered an incident affecting travel advice email alerts in December 2018. Find out what happened and how we responded.

Building and testing the new Content Publisher

Posted by: Ben Hazell, Posted on: 23 April 2019 - Categories: Content, Product changes

We’re building a new interface for civil servants to publish content on GOV.UK. Find out about how we're doing it and how you can get involved.