Product Manager for GOV.UK at GDS. ex Global PM for Yahoo! Answers. Fellow of the Royal Geographical Society. Cyclist.
One part of the Content Tools team mission is to help content designers within GDS be more effective at what they do. To make marginal gains in a variety of areas that collectively add up to a lot. The following …
One of the biggest frustrations users sometimes have with GOV.UK is the difficulty of finding what they need - and discovering what they don’t yet know they need - through site search and navigation.
This is an update on some work we’re doing to make it easier to find things on GOV.UK. As explained in the previous post, part of the solution to help users find what they need is to reduce the number …
Late last year, we finished transitioning the websites of more than 300 government organisations onto GOV.UK. Since then we’ve formed a new team to focus on improving navigation to make it easier for GOV.UK users to find what they need, …
We know through user research that people with specialist user needs want to see everything about their specialisms. They want to know when content has changed and quickly understand what has changed. So we’ve made a couple of improvements to …
As we transition more organisations and their related content onto GOV.UK we increase the likelihood of returning lower quality results to our users. This blog post outlines one approach we are looking at called scoped search, or automatic filtering, to …
We’re shortly releasing an update to GOV.UK search that we are calling ‘unified search’. This update presents search results from all of GOV.UK in a single list, rather than the tabbed page layout separating the ‘Services and information’ content from …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. In February we blogged about our work to get GOV.UK ready for the third big group of users, specialist users. Specialists …
Earlier this week the GOV.UK Specialist team released a small but important feature to a number of pages in the Departments and Policies section of the site. Simply put, we have added a ‘See all’ link to the end of …
The original vision for GOV.UK identified three broad user groups and until recently much of our energy has been spent on the first two, resulting in the 'Services and information' and 'Departments and policy' sections of the site. There is …
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.