We’re now on our fourth content conference, and we learn each time we run them. For the first time, we had more presenters from outside GDS than inside GDS. That’s important because the content community is far broader than GDS. …
We’ve found that several programs that read webpages for those with visual impairment read ‘eg’ incorrectly, so we’re updating the style guide. Most people who use these programs are used to their quirks, but it’s jarring to hear the wrong …
I know many of you are having trouble getting places on our training to write for and publish on GOV.UK. So I wanted to give you an update. We’ve been busy Since April we‘ve trained about 1,100 people in about …
At the bottom of most pages on GOV.UK, we ask ‘Is there anything wrong with this page?’. We collect the responses anonymously, in our Feedback explorer tool, sometimes called Feedex. These responses help content designers and publishers fix what’s wrong …
On 19 May 2015, we held a content clinic at the Department for Education, with 15 editors from 8 organisations. Quantitative content analysis To start, Jonathan Richardson spoke about Defra’s smarter guidance programme, and how he’s built a tool to …
At the most recent content clinic we tried out a new format - an ‘unconference’. Everyone suggested what they wanted to talk about and then we voted. The most popular topics were: how can reviewers see a preview of HTML …
Join us at the next content clinic at the Department for Business, Innovation and Skills (BIS) in London, 17 March 2015, from 3:30 to 5:30pm. We'll catch up with colleagues across government, share best practice and discuss content problems. We’re trying …
Content editors came together at the Home Office last week to share knowledge, ask questions and discuss common themes. Here’s what we talked about. GDS updates Mainstream content designer John Turnbull talked about how to write Zendesk tickets. He’s shared …
The Charity Commission recently joined GOV.UK. Prior to that move, Sam Brierley, Head of Digital Content, centralised publishing. This move reduced costs and printed pages and improved content on the website. Here’s his story. Back in 2009, I moved the …
Our second content clinic field trip took us to Sheffield. More than a dozen content designers came together to talk about what works or doesn’t work for them on GOV.UK. Open data formats Linda Humphries spoke again about government taking the …
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