Hello - I’m Natalie Baron, and in February this year I joined GDS as a user researcher. I was asked to look at what it’s like for people in departments and agencies to publish on GOV.UK.
A team of GOV.UK content designers, a delivery manager and user researcher have been working to improve the GOV.UK content about how to set up a business.
Last month we wrote about our work to rebuild Specialist Publisher, the app used for creating manuals and finders on GOV.UK. This post provides an update on progress, and tells you about some changes we're making to split it into …
Here’s an example of how a multi-disciplinary team of user researchers, performance analysts, content designers and developers work together to improve the user experience on GOV.UK.
In December last year I got a very exciting call. A month later I started as Government Digital Service’s (GDS) first junior content designer.
One of the objectives on our roadmap this year is to review the content operating model for GOV.UK. Work on this is now well underway, and we’re ready to share more detail on what, why and how. What we’re doing …
We’ve found that several programs that read webpages for those with visual impairment read ‘eg’ incorrectly, so we’re updating the style guide. Most people who use these programs are used to their quirks, but it’s jarring to hear the wrong …
What happens when you get 40 content designers in a room? We tested this theory at the content design meetup in Newcastle on Tuesday 21 June and learned about accessibility, user research and forms.
We’re re-running a couple of workshops from past content conferences, one practicing pair writing and one to help people submitting content change requests to GOV.UK content designers at GDS. Writing good content change requests We know a lot of people …
The Insolvency Service approached us last year with the idea of creating some content to help people in debt find out what options are available to them. We thought it would be useful too, and suggested we develop it together. …
Read the GOV.UK roadmap to find out what the GOV.UK team are working on. It shows what we’ve recently shipped, what we’re working on and what we’re looking into.
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