Improving browse and navigation
In the last few weeks, we've been taking a look at how people browse and navigate GOV.UK. We've just made a start with some HTML prototypes and research in the usability lab.
How we work
Multi-disciplinary working and the new Child Benefit tax calculator
We recently introduced a new iteration of the Child Benefit tax calculator on GOV.UK and I wanted to share how we got there. The core team I was part of a small multi-disciplinary team brought together to work on this …
What is the backlog?
I think one of the most frustrating things that a non-agile team would have to deal with when working with an agile team is the “backlog”. What does it mean when the mainstream team say to someone “we’ve added it …
Update on caches and timely publishing
A while back, we blogged about the caching that's in place and the steps publishers should take to publish time-sensitive content exactly when they need to. We also promised to look into how we might make improvements to reduce the …
Deleting organisations and people is a thing of the past
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. Historically, government websites didn't make life easy for historians. When departments or agencies closed, merged, split or got renamed through "machinery …
Editorial reviews and mainstream content
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. The editorial review or 'second pair of eyes' (2i) function is a vital part of the publishing process for mainstream content …
Being Zen about Zendesk
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. One of the main ways suggestions for content amendments or additions gets fed into our team is through our online request-handling …
Redesigning browse
Over the last two weeks, a small team in GOV.UK Mainstream have been developing new browse pages. We have two challenges 1. Increasingly additional content needs to be linked via the Browse pages 2. Some of the current pages do …
Rethinking navigation
We've been taking a look at how we use navigation (nav) tags in the HTML of our pages and seen some room for improvement. Nav tags are used to identify blocks of links that share a common navigational theme. For …
Collaboration, iteration and new formats
We're currently redeveloping the Child Benefit tax calculator, a tool which takes care of a large number of very different user needs. It's the first bespoke calculator for GOV.UK, which will be a move away from the 'choose your own …
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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