Learn about the key findings from our pilots of GOV.UK Chat, and how we’ve evaluated its performance ahead of the next phase.
It’s been a while since we last blogged about how the GOV.UK content team is structured. Our 2015 post about changes to the content design team explained we created 4 teams in order to develop knowledge in a subject areas and …
We’ve been working to improve the way GOV.UK hosts marketing campaigns. I’m writing this blog post to explain how we are improving the current campaigns functionality by introducing a new campaigns platform.
Christine recently created a new course for HM Revenue and Custom's (HMRC's) content designers. The 2 teams in Newcastle and Manchester are well practised at writing content to user needs but wanted to look at the whole user journey. Julie: …
This is a list of what we’ve been working on since the last update on 16 September 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Three or so years ago, GOV.UK had just 2 content reviewers checking content changes made by content designers and pressing the publish button.
We want to work better with other content designers across government working on GOV.UK, so we're inviting content designers from across government to come and work with us. We’d also...
...Things and our education improvement theme - Holly Garrett, Product Manager Content operating model - our plan and user research findings - Trisha Doyle, Head of Content We’ll make sure...
This is a list of what we’ve been working on since the last update on 02 September 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Hello - I’m Natalie Baron, and in February this year I joined GDS as a user researcher. I was asked to look at what it’s like for people in departments and agencies to publish on GOV.UK.
Over 500,000 people subscribe to email notifications for GOV.UK. This amounts to a staggering 1.5 million emails sent per day based on users’ preferences for notifications, triggered by content being updated on the site.
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.