Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
Three or so years ago, GOV.UK had just 2 content reviewers checking content changes made by content designers and pressing the publish button.
We want to work better with other content designers across government working on GOV.UK, so we're inviting content designers from across government to come and work with us. We’d also...
...Things and our education improvement theme - Holly Garrett, Product Manager Content operating model - our plan and user research findings - Trisha Doyle, Head of Content We’ll make sure...
This is a list of what we’ve been working on since the last update on 02 September 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Hello - I’m Natalie Baron, and in February this year I joined GDS as a user researcher. I was asked to look at what it’s like for people in departments and agencies to publish on GOV.UK.
Over 500,000 people subscribe to email notifications for GOV.UK. This amounts to a staggering 1.5 million emails sent per day based on users’ preferences for notifications, triggered by content being updated on the site.
A team of GOV.UK content designers, a delivery manager and user researcher have been working to improve the GOV.UK content about how to set up a business.
Last month we wrote about our work to rebuild Specialist Publisher, the app used for creating manuals and finders on GOV.UK. This post provides an update on progress, and tells you about some changes we're making to split it into …
This is a list of what we’ve been working on since the last update on 19 August 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Here’s an example of how a multi-disciplinary team of user researchers, performance analysts, content designers and developers work together to improve the user experience on GOV.UK.
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.