How we’re designing GOV.UK Chat
How we’re designing GOV.UK Chat
Learn more about our approach to designing GOV.UK’s experimental chatbot.
Learn more about our approach to designing GOV.UK’s experimental chatbot.
We’ve just finished improving the application we use on GOV.UK for postcode matching. It’s used to give a result for ‘local transactions’ and ‘find my nearest’ formats. Local transactions help users find services and content that are provided by their …
This is a list of what we’ve been working on since the last update on 26 May 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
In March we shared the vision for where GOV.UK is going. Since then we’ve been finessing plans for how we'll move towards that vision while continuing to run a reliable service in the 2016 to 17 financial year.
Here are a couple of blog posts from the other GDS teams that caught my eye.
This is a list of what we’ve been working on since the last update on 13 May 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
We’re re-running a couple of workshops from past content conferences, one practicing pair writing and one to help people submitting content change requests to GOV.UK content designers at GDS. Writing good content change requests We know a lot of people …
At the beginning of the year we asked the content design community if they had any examples of best practice that they could share, to help other teams see how they might also make improvements to their content. This post …
When we change content on GOV.UK we tell our government colleagues that, “It should be live in about 20 to 30 minutes.” Here’s why.
The 3 existing ways of tagging things mainstream browse categories, policy areas, topics and subtopics means that tagging is complex and publishers aren’t clear what effect tagging has and where the document will appear. We want to separate the process …
This is a list of what we’ve been working on since the last update on 29 April 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …