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How people used GOV.UK in 2025

A computer screen showing the numerals 2025, with a phone screen displaying the GOV.UK crown, graphs, social media engagement icons and a magnifying glass against a blue background.

How people used GOV.UK in 2025

User insights help us to understand how we can develop GOV.UK to ensure it continues to meet people’s needs and work well for everyone. Learn about some of 2025’s main findings across the GOV.UK website, app and social media channels.

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Designing a content operating model for the next phase of GOV.UK

Posted by: Neil Williams, Posted on: 21 July 2016 - Categories: Content, Vision and plans

...for how GDS and departments can begin working towards it from the 2017 to 2018 financial year. We hope to be working with early adopter departments/agencies on developing a roadmap...

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Changes to the style guide: no more eg, and ie, etc

Posted by: Persis Howe, Posted on: 20 July 2016 - Categories: Best practice, Content

We’ve found that several programs that read webpages for those with visual impairment read ‘eg’ incorrectly, so we’re updating the style guide. Most people who use these programs are used to their quirks, but it’s jarring to hear the wrong …

Read more of Changes to the style guide: no more eg, and ie, etc - 55 comments

Weekend reading

Posted by: Keith Emmerson, Content Product Lead, Posted on: 15 July 2016 - Categories: How we work

While of course I would hope that you're not thinking about or doing work things over the weekend, here are a couple of posts from other GDS blogs that you might find interesting.

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What we're working on: 8 July 2016

Posted by: Hemita Bhatti, Posted on: 8 July 2016 - Categories: What we're working on

This is a list of what we’ve been working on since the last update on 27 June 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …

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Changes to Feedback Explorer (aka Feedex)

Posted by: Jen Allum - Former Director, GOV.UK, Posted on: 7 July 2016 - Categories: Product changes

...5. Or, in more technical terms, the main feedback table in support-api contains almost 17 million records. 16 million of these are simple 1 to 5 ratings for a GOV.UK...

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The content design meetup in Newcastle - a roundup

Posted by: Lydia O'Sullivan, Posted on: 1 July 2016 - Categories: Content, Events
Content designers watch a presentation on user research

What happens when you get 40 content designers in a room? We tested this theory at the content design meetup in Newcastle on Tuesday 21 June and learned about accessibility, user research and forms.

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Migration update: June 2016

Posted by: Jen Allum - Former Director, GOV.UK, Posted on: 30 June 2016 - Categories: Product changes, Vision and plans

...of features - and so that we are only maintaining it in one place. Progress on Whitehall migration So far we have migrated 8 Whitehall formats to use the Publishing...

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What we're working on: 27 June 2016

Posted by: Hemita Bhatti, Posted on: 27 June 2016 - Categories: What we're working on

This is a list of what we’ve been working on since the last update on 10 June 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …

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Improving the postcode matching on GOV.UK

Posted by: Mark Mcleod, Posted on: 27 June 2016 - Categories: How we work, Product changes

We’ve just finished improving the application we use on GOV.UK for postcode matching. It’s used to give a result for ‘local transactions’ and ‘find my nearest’ formats. Local transactions help users find services and content that are provided by their …

Read more of Improving the postcode matching on GOV.UK - 1 comment

What we're working on: 10 June 2016

Posted by: Hemita Bhatti, Posted on: 10 June 2016 - Categories: What we're working on

This is a list of what we’ve been working on since the last update on 26 May 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …

Read more of What we're working on: 10 June 2016 - 4 comments
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Inside GOV.UK

A blog about running and improving GOV.UK, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the Government Digital Service team.

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Graphic showing 3 mobile phone screens with GOV.UK app on them. Title "GOV.UK Public beta"The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.

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