GOV.UK has entered the Chat: our vision for GOV.UK Chat
GOV.UK has entered the Chat: our vision for GOV.UK Chat
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
In this guest post, Martin Richardson, Digital Services Manager at Driver and Vehicle Standards Agency (DVSA) writes about how analysing the effects of different wording options for their user feedback route helped him understand which version worked best with users. …
The next GDS content clinic is on Wednesday 30 April at the Department for Transport (DFT), 3pm to 4:30pm (we’ve added an extra half hour so we get through more questions). Book a place To request a place for you …
During spot checks of published content against the style guide, the GOV.UK content team looks out for words to avoid, described in the style guide like this: We also lose trust from our users if we write government ‘buzzwords’ and …
On Monday 7th April, late night UK time, a serious bug was disclosed in the OpenSSL software that we (and a great many others) use to secure our websites. The bug was such that it was theoretically possible for third parties …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. Removing unnecessary departmental and policy content improves the user experience of GOV.UK. Clearing up unloved legacy content is always a good …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We often get asked by departments and agencies if they can have short URLs on GOV.UK. This blog post explains when we …
Working in sprints means we can respond quickly to changing priorities. This is vital when working on content for government. It also means that there’s no need for departments to send through content requests months in advance. There are 3 …
A summary of the changes we’ve made to the GOV.UK site since mid-March, and what we’ve got planned up until Easter. What we’ve done In the past couple of weeks, we’ve: successfully moved GOV.UK publishing systems to a new hosting …
In January of this year, Graham wrote a blog post about GOV.UK organisation types. He outlined the 3 types of page available to groups of people below the level of the organisation (but not meeting the criteria for high profile …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. GDS held the second content clinic on 24 March, which 24 departmental and agency editors came to. Here are answers to …