Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
Many government departments use Citizen Space to host online consultations. We think this is great because we want to encourage running consultations online - and it’s worth mentioning that there are other online participation tools, e.g. SurveyMonkey, for which the …
I think one of the most frustrating things that a non-agile team would have to deal with when working with an agile team is the “backlog”. What does it mean when the mainstream team say to someone “we’ve added it …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. Tables in HTML publications can now be made into barcharts automatically. These charts follow style guide recommendations and are accessible to …
I’ve been looking at the analytics for document series pages, particularly the distribution of pages, how users were getting to them and where they were going next. This is because, as we wrote recently, the product team are working on …
Publications, news articles and other documents in the government section can now be tagged directly to relevant topics, instead of the topic being inferred automatically via policies. This is a significant change, so publishers in government organisations may want to …
...look into how we might make improvements to reduce the risk and impact of cache-based misadventures. After lots of thoughtful and thorough analysis (about which we will blog separately) we...
Usually, users want to see the latest and most up to date information on a given policy, announcement, consultation etc. But they may also want to know how it has changed. We have this information, because our publishing tool requires …
On 23 July, GOV.UK released the latest version of its homepage: As Stephen McCarthy explained in his post, this revision followed the move of many more organisations to GOV.UK. We wanted to help users find information from government departments more …
Yesterday's release included a new feature to let publishers know the status of uploaded files while they are scanned for viruses. When publishers attach a file to a document, they...
I am a member of the GOV.UK User Support team, responsible for improving the [government-only] support form (found at https://www.gov.uk/support/internal). Back in April, we described the process for removing content from the frontend. To make this process easier, we have now added …
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.