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GOV.UK has entered the Chat: our vision for GOV.UK Chat

A white text box is displayed in front of a light blue background. The text box reads "Hello, I'm GOV.UK Chat"

GOV.UK has entered the Chat: our vision for GOV.UK Chat

Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.

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What happened when we changed the Inside Government nav

Posted by: Ashraf Chohan, Posted on: 23 May 2013 - Categories: User insights

On 9th April we made major changes to the Inside Government navigation bar by 1) exposing the sections rather than nesting them and 2) moving the search query field to the left. This was in response to user testing that …

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Adding contact information on an org page

Posted by: Neil Williams, Posted on: 10 May 2013 - Categories: Best practice, Product changes

...data lately. Here’s some new information about the stuff we haven’t yet told you about, and a re-cap of what we have. 1. All contact information should now be added...

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Topical event landing pages (updated 11 April 2014)

Posted by: Graham Francis, Posted on: 3 May 2013 - Categories: Product changes

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. Each year, the Queen's Speech sets out the government's legislative agenda for the coming session of the House of Commons. It’s …

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Tracking a ticket in Pivotal

Posted by: Neil Williams, Posted on: 23 April 2013 - Categories: Working with us

...team works through them in order. Stories in blue are pending. They show in the ‘Icebox’ list. I’ve grouped them into approximate priority groups (P1 = high, P3 = low),...

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Removing content

Posted by: Neil Williams, Posted on: 18 April 2013 - Categories: Best practice, Product changes, Working with us

...us to update you on the process for removing content from the frontend… To have content unpublished or deleted send your request via https://www.gov.uk/support/internal. When you submit a request, please...

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Social media icons

Posted by: Neil Williams, Posted on: 18 April 2013 - Categories: Product changes

For the first 5 months of Inside Gov’s young life, organisations have only been able to feature 5 links to the social web in the 'follow us' section of their...

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HTML publications

Posted by: Neil Williams, Posted on: 28 March 2013 - Categories: Best practice, Product changes

...an ISBN or other reference number. Sometimes they can be ordered in hard copy. We’ll be keeping an eye on the use of the format and reserve the right to...

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Translating into Welsh

Posted by: Neil Williams, Posted on: 15 March 2013 - Categories: Best practice, Product changes

The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. With the Wales Office’s move to GOV.UK imminent, we’ve been working on the ability to translate various bits of content across …

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Document types in a series

Posted by: Neil Williams, Posted on: 13 March 2013 - Categories: Product changes

A couple of weeks back we made a substantial change to the document series format. Whereas previously you could only group publications and statistical datasets into series, now you can also add: consultations news articles case studies speeches detailed guides …

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Uploading multiple file attachments in bulk

Posted by: Neil Williams, Posted on: 26 February 2013 - Categories: Product changes

...facility. Liz has written these more detailed instructions on how to use it: What it’s for The bulk uploader lets you upload multiple files as attachments on a page. Acceptable...

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Inside GOV.UK

A blog about running and improving GOV.UK, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the Government Digital Service team.

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