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How we’re designing GOV.UK Chat

Posted by: Kuba Bartwicki, Lead Designer, GDS, Sharon McDonald, Lead User Researcher, GDS, Lucy McArthur, Interaction Designer, GDS, Aisling Sweeney, Content Designer, GDS and Robert Sewell, Senior User Researcher, GDS, Posted on: 28 November 2024 - Categories: How we work, User insights, What we're working on
3 mobile phone screens displaying GOV.UK Chat. A user has asked ‘Can I claim capital allowances for a house?’ and GOV.UK Chat has provided an answer, plus 2 links to check it on GOV.UK.

Learn more about our approach to designing GOV.UK’s experimental chatbot.

Read more of How we’re designing GOV.UK Chat - 5 comments

GOV.UK Chat: Understanding and addressing jailbreaking in our generative AI experiment

Posted by: The GOV.UK AI Team, Posted on: 5 November 2024 - Categories: How we work, What we're working on
An image of the initial message seen by GOV.UK Chat users displayed on a smartphone, against a light blue background. The message says “Hello, I’m GOV.UK Chat. I’m an experimental tool that uses AI to help you find information about business and trade.”

Learn how we’re addressing the risk of our experimental chatbot being manipulated to produce unintended or harmful responses.

Read more of GOV.UK Chat: Understanding and addressing jailbreaking in our generative AI experiment - 1 comment

We’re running a private beta of GOV.UK Chat

Posted by: Sam Dub, Product Lead on GOV.UK, GDS and Josh Davey, Senior Product Manager, Posted on: 5 November 2024 - Categories: What we're working on
A white text box is displayed in front of a light blue background. The text box reads "Hello, I'm GOV.UK Chat"

This month we’re beginning an experimental pilot of our AI-powered chatbot. Here’s what we’ve been doing since our last update about GOV.UK Chat and what’s happening now.

Read more of We’re running a private beta of GOV.UK Chat - 2 comments

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Inside GOV.UK

A blog about running and improving the GOV.UK website, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the GOV.UK Team

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