The findings of our first generative AI experiment: GOV.UK Chat
Posted by:
Dr Matthew Gregory, Lead Data Scientist at GDS, Alessia Tosi, Data Scientist at GDS, Sharon McDonald, Lead User Researcher, GDS and Robert Sewell, Senior User Researcher, GOV.UK, Posted on:
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Categories:
Data, User insights, What we're working on
![A screenshot of the experimental GOV.UK Chat system. A user has typed in a question and the system is generating a response. The question reads “As a small business, do I need to charge VAT to people in Italy when I sell a service online?”](https://insidegovuk.blog.gov.uk/wp-content/uploads/sites/24/2023/12/image2-620x451.jpg)
GOV.UK has run its first generative AI experiment to see how a Large Language Model (LLM) would work using GOV.UK content. Here are our early findings.