How we use Kanban on the GOV.UK Publishing Platform team
At GDS, we believe that self-organising teams create the best results. So we give each of our teams the autonomy to pick the delivery approach that works best for them.
Best practice
Guest post: Sharing some user-centred content principles
In the cross-government content community, we’ve been talking a lot about the crucial part content plays in coherent services. Helping colleagues from other disciplines understand the value of user-centred content is one of the goals of GOV.UK’s content operating model …
Talk more, queue less: faster updates for GOV.UK
We’re trying to make it quicker to update content on GOV.UK. We’re doing this by talking to each other more when we write content, which is making our work better and cutting down the time our editing process takes.
Changes to the style guide: no more eg, and ie, etc
We’ve found that several programs that read webpages for those with visual impairment read ‘eg’ incorrectly, so we’re updating the style guide. Most people who use these programs are used to their quirks, but it’s jarring to hear the wrong …
Getting titles wrong: what you can learn from our mistake
Getting the title of your content right is vital. When you get it right, users can find it and use it. When you get it wrong, it can really cause problems.
Content and publishing guidance: what changed during March 2016
This is a summary of what's changed in the content and publishing guidance over the last month. It's to help everyone stay up to date and understand why we've made changes.
HTML pub crawl
Over on Basecamp, government publishers often ask us for examples of good HTML publications (HTML pubs) on GOV.UK. Here are some we’ve come across that make good use of the format. Over time, we plan to make the HTML pub …
Content crits: conquering through collaboration
As of 6 April 2016, every dog in the UK must be fitted with a microchip - all 8 million of them. Currently around 60% of them are sporting ‘chips. Not a bad start, but that’s still a significant number …
Working with service teams to improve user journeys
In the GOV.UK content team we spend 20% of our time on ‘improvement themes’ where we iterate content based on data and user feedback. We identify content that needs improving by working with performance analysts, user researchers and analysing feedback …
Redesigning content to match changing user behaviour
Last week we refreshed the content about the driving test on GOV.UK. It's the biggest change that's been made to it since the beta of GOV.UK launched back in February 2012.
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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