GOV.UK is the new home of HMRC information since we completed transition of all government agencies and arms-length bodies in December 2014. This means that millions of users now come to GOV.UK for information about Self Assessment tax returns. This …
As information architects at GOV.UK it’s our job to organise, label and group content to help people find what they’re looking for. This blog post describes the work we did last year, the problems we identified during a thorough review …
Starting 16 March, we’re changing how the content design team in GOV.UK is organised so we can develop closer working relationships across government and prioritise our work more efficiently. We’re also making it easier for GDS content designers to learn …
Update: 19 June 2015 We have now restructured our product teams and set out our goals until April 2016. We are prioritising running the live site, supporting users and - with the capacity that remains - raising the quality of …
Late last year, we finished transitioning the websites of more than 300 government organisations onto GOV.UK. Since then we’ve formed a new team to focus on improving navigation to make it easier for GOV.UK users to find what they need, …
We're changing the policy format to better meet users' needs and get people to what they need faster.
Throughout January 2015, we gave people in our product and infrastructure teams the freedom to work on anything they liked so long as it was good for GOV.UK.
The Product analysts are changing their name to Performance analysts. Why? As well as ‘Product analyst’, we're called a number of other names, most of which don't really describe what we do. The Service Manual calls our role Performance analyst …
As we transition more organisations and their related content onto GOV.UK we increase the likelihood of returning lower quality results to our users. This blog post outlines one approach we are looking at called scoped search, or automatic filtering, to …
We’ve previously blogged about how we’ve been using Tableau to see how users look at departments and policy content on GOV.UK. We mentioned we wanted to make data more available to digital publishing teams, so we’re really excited to share …
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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