Improving content for display on mobile
GOV.UK will be 3 years old this October. So we decided it was time for a group of content designers to take a more detailed look at how GOV.UK works on mobile devices. We knew GOV.UK was designed to be …
How we work
54 deployments in 1 day
Last Wednesday, GOV.UK’s team of 22 developers upgraded and re-deployed a record 54 applications in just 6 hours. This was to deal with a potential security threat discovered in the software we use (Ruby on Rails and some dependent libraries). On …
The goals for GOV.UK in 2015 to 2016
...clearer, faster access to government services and information. That means providing a single place for people to interact with government that’s as frictionless as possible, and which continuously improves. And...
Product team changes to support users better
This post is part of a series. See the introduction here: New normal, new teams, new goals We’re restructuring the teams in our product group to reflect the new normal for GOV.UK. This post explains why we’re making changes, what …
The new normal for GOV.UK
This post is part of a series. See the introduction here: New normal, new teams, new goals. Since the beta release of GOV.UK in January 2012, the GOV.UK team has been hard at work building, scaling up and iterating the …
New normal, new teams, new goals
...meantime: we’ve continued to maintain the site and make valuable improvements as usual, prioritising the most urgent and important things sprint by sprint). Image by Dean Hochman. Neil Williams is...
GOV.UK Performance Analytics community
Why we need a community There are more than 350 analytics users across government departments, agencies and arm’s length bodies (A/ALBs). They want information on analytics techniques and best practice; we at GDS want to learn what different types of …
Content clinic 19 May: what we talked about
On 19 May 2015, we held a content clinic at the Department for Education, with 15 editors from 8 organisations. Quantitative content analysis To start, Jonathan Richardson spoke about Defra’s smarter guidance programme, and how he’s built a tool to …
How GOV.UK is handling the election
...help you see what's going on as the election approaches. Register to vote People can register to vote at www.gov.uk/register-to-vote up until 20 April. We'll continue to promote this on...
Improving Self Assessment on GOV.UK
Posted by:
Andy Harsant, Jane Eastwood and Spencer Ball - Content Designer, Race Disparity Unit, Posted on:
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Categories:
How we work, User insights
GOV.UK is the new home of HMRC information since we completed transition of all government agencies and arms-length bodies in December 2014. This means that millions of users now come to GOV.UK for information about Self Assessment tax returns. This …
Related content and links
Download the GOV.UK app
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.