Rethinking the GOV.UK policy format: what our users told us
We're changing the policy format to better meet users' needs and get people to what they need faster.
How we work
GOV.UK’s firebreak: why and how we spent a month working differently
...departments and policy section of GOV.UK, one weekend my delivery manager Pete unilaterally deleted the backlog I had lovingly groomed. I was furious for weeks, but it turned out to...
Time for a rebrand: Product analysts become Performance analysts
The Product analysts are changing their name to Performance analysts. Why? As well as ‘Product analyst’, we're called a number of other names, most of which don't really describe what we do. The Service Manual calls our role Performance analyst …
Testing scoped search on GOV.UK
Posted by:
Ben Andrews and Tara Stockford, Senior Performance Analyst at GOV.UK, GDS, Posted on:
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Categories:
How we work, User insights
As we transition more organisations and their related content onto GOV.UK we increase the likelihood of returning lower quality results to our users. This blog post outlines one approach we are looking at called scoped search, or automatic filtering, to …
Bringing analytics to life using interactive data visualisation software
We’ve previously blogged about how we’ve been using Tableau to see how users look at departments and policy content on GOV.UK. We mentioned we wanted to make data more available to digital publishing teams, so we’re really excited to share …
Experiments in roadmapping at GOV.UK
...GOV.UK may find it interesting to read too. Download the roadmap itself Download the July roadmap document here. For the past 2 months, we've issued the roadmap among the papers...
Publishing an updated GOV.UK proposition
This week we publish a consolidated proposition for GOV.UK in alpha form. We hope that this will help make it clearer which content and services are in scope for GOV.UK, and which are not. This post talks about how we …
How GOV.UK site search works
Posted by:
Tara Stockford, Senior Performance Analyst at GOV.UK, GDS, Posted on:
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Categories:
How we work
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We’re often asked, ‘how does search work?’ Site search is quite a big topic, but what people usually want to know …
What is 'mainstream' content?
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. GOV.UK has different content areas that deal with different audiences and topics. One term we use a lot when talking about …
GOV.UK and the Heartbleed OpenSSL bug
On Monday 7th April, late night UK time, a serious bug was disclosed in the OpenSSL software that we (and a great many others) use to secure our websites. The bug was such that it was theoretically possible for third parties …
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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