How we work
The Product analysts are changing their name to Performance analysts. Why? As well as ‘Product analyst’, we're called a number of other names, most of which don't really describe what we do. The Service Manual calls our role Performance analyst …
As we transition more organisations and their related content onto GOV.UK we increase the likelihood of returning lower quality results to our users. This blog post outlines one approach we are looking at called scoped search, or automatic filtering, to …
We’ve previously blogged about how we’ve been using Tableau to see how users look at departments and policy content on GOV.UK. We mentioned we wanted to make data more available to digital publishing teams, so we’re really excited to share …
This is just to draw your attention to a blog post I have published elsewhere, about our recent work to develop a comprehensive product roadmap for GOV.UK.
This week we publish a consolidated proposition for GOV.UK in alpha form. We hope that this will help make it clearer which content and services are in scope for GOV.UK, and which are not. This post talks about how we …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We’re often asked, ‘how does search work?’ Site search is quite a big topic, but what people usually want to know …
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. GOV.UK has different content areas that deal with different audiences and topics. One term we use a lot when talking about …
On Monday 7th April, late night UK time, a serious bug was disclosed in the OpenSSL software that we (and a great many others) use to secure our websites. The bug was such that it was theoretically possible for third parties …
A content designer looks at each content request coming in on a particular day (this happens on a rota system). For any specific content request they receive, they can: send it through to be scheduled for a detailed review and, …
We use an agile project management approach. As you may already know, agile has several main features. Here’s how we use them for mainstream. Sprints We divide our time into ‘sprints’. A GOV.UK mainstream sprint lasts a week and runs …