Redesigning content to match changing user behaviour
Last week we refreshed the content about the driving test on GOV.UK. It's the biggest change that's been made to it since the beta of GOV.UK launched back in February 2012.
Working with us
Introducing GOV.UK's Policy and Engagement Team
Recently we’ve talked about the changes and improvements we’re planning to make to GOV.UK, like improving search and browse and making a more stable publishing platform. There’s another really important component, and that’s getting better at understanding the needs of …
Getting the content design community together
Guest post from Dave Hallworth, Managing Editor at the Department for Education (DfE), and Jeni Pitkin, Digital Content Officer at the Department for Business, Innovation and Skills (BIS). In January 2015 we went to the GDS Content Design Conference. This …
Product team changes to support users better
This post is part of a series. See the introduction here: New normal, new teams, new goals We’re restructuring the teams in our product group to reflect the new normal for GOV.UK. This post explains why we’re making changes, what …
The beginnings of a content strategy for GOV.UK
GOV.UK has done some significant things to improve the content that government publishes.
Rediscovering campaigns on GOV.UK
In 2 years GOV.UK has changed a lot. However, the campaign format (as used for the fire kills campaign) hasn’t seen the same improvement as other areas. So we launched a discovery phase earlier this year to understand more about …
GOV.UK now has an 'archiving' policy
We've published a new policy about when content on GOV.UK should be withdrawn and, more importantly, when it should not.
Improving how we use HTML publications - part 2
At GOV.UK's first content design conference I talked about HTML publications and then blogged about why I think they're so important at GOV.UK.
Using HTML publications on GOV.UK - part 1
I was lucky enough to attend the first GOV.UK content design conference (#cdcalpha) and lead one of the sessions. I wanted to talk about HTML publications – and I was really chuffed that lots of other people did too. I don't …
What’s next for the content design community
At last week's Content Design Conference a few of us huddled around a table at Impact Hub Westminster to talk about one of my favourite things: the future.
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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