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GOV.UK has entered the Chat: our vision for GOV.UK Chat

A white text box is displayed in front of a light blue background. The text box reads "Hello, I'm GOV.UK Chat"

GOV.UK has entered the Chat: our vision for GOV.UK Chat

Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.

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Using GOV.UK’s new publishing platform for mainstream formats

Posted by: Mark Mcleod, Posted on: 22 March 2017 - Categories: Product changes
The team's kanban board showing the migration tasks that have been done

GOV.UK has been working hard to migrate formats to use the new publishing platform over the last year.

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Presenting our new taxonomy beta!

Posted by: Graeme Claridge, Posted on: 21 March 2017 - Categories: Content, Finding things

It’s official: the new GOV.UK taxonomy is now in beta.

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How we made the GOV.UK roadmap

Posted by: Jen Allum - Former Director, GOV.UK, Posted on: 17 March 2017 - Categories: How we work, Vision and plans

...example, lots of GOV.UK’s work in the next financial year is tied into expanding the content operating model work over the coming years so that it’s easier for users to...

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How we use Trello on the GOV.UK Publishing Platform team

Posted by: Alan Wright, Posted on: 13 March 2017 - Categories: Best practice, How we work

Teams at GDS are free to pick the processes and tools that work for them. On the GOV.UK Publishing Platform, our Kanban process is supported by Trello.

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What we're working on: 10 March 2017

Posted by: Hemita Bhatti, Posted on: 10 March 2017 - Categories: What we're working on

This is a list of what we’ve been working on since the last update on 27 February 2017, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …

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Early birds - collaborating with service teams from the start

Posted by: Constance Cerf, Posted on: 1 March 2017 - Categories: Best practice

Last year Trisha Doyle wrote that content should be part of service design in her post about GOV.UK’s content operating model - I couldn’t agree more.

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What we're working on: 27 February 2017

Posted by: Hemita Bhatti, Posted on: 27 February 2017 - Categories: What we're working on

This is a list of what we’ve been working on since the last update on 10 February 2017, and what we plan to do next. As usual, we’ve divided the work up into lists of what we’ve been doing to …

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Incident report: broken tabs on GOV.UK

Posted by: Rosa Fox, Posted on: 22 February 2017 - Categories: Incident reports
Broken bank holidays page

This post outlines a recent production issue on GOV.UK and how it was resolved. We’ve blogged in the past about what happens when things go wrong on GOV.UK, and also how we classify and prioritise incidents.

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How we use Kanban on the GOV.UK Publishing Platform team

Posted by: Alan Wright, Posted on: 15 February 2017 - Categories: Best practice, How we work
GOV.UK Publishing Platform sign

At GDS, we believe that self-organising teams create the best results. So we give each of our teams the autonomy to pick the delivery approach that works best for them.

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The 2017 to 2018 GOV.UK roadmap

Posted by: Jen Allum - Former Director, GOV.UK, Posted on: 13 February 2017 - Categories: Vision and plans
Make the single domain work harder for users

The goal for GOV.UK in the next financial year is: “make the single domain work harder for users”.

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Inside GOV.UK

A blog about running and improving GOV.UK, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the Government Digital Service team.

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Graphic showing 3 mobile phone screens with GOV.UK app on them. Title "GOV.UK Public beta"The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.

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