How we’re designing GOV.UK Chat
How we’re designing GOV.UK Chat
Learn more about our approach to designing GOV.UK’s experimental chatbot.
Learn more about our approach to designing GOV.UK’s experimental chatbot.
It’s been a while since we last blogged about how the GOV.UK content team is structured. Our 2015 post about changes to the content design team explained we created 4 teams in order to develop knowledge in a subject areas and …
We’ve been working to improve the way GOV.UK hosts marketing campaigns. I’m writing this blog post to explain how we are improving the current campaigns functionality by introducing a new campaigns platform.
Christine recently created a new course for HM Revenue and Custom's (HMRC's) content designers. The 2 teams in Newcastle and Manchester are well practised at writing content to user needs but wanted to look at the whole user journey. Julie: …
This is a list of what we’ve been working on since the last update on 16 September 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Three or so years ago, GOV.UK had just 2 content reviewers checking content changes made by content designers and pressing the publish button.
We want to work better with other content designers across government working on GOV.UK, so we're inviting content designers from across government to come and work with us.
On 10 October, we’re hosting a government event at Aviation House in London to showcase the work that GOV.UK has been doing in the last quarter, and to show what’s coming up.
This is a list of what we’ve been working on since the last update on 02 September 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
Hello - I’m Natalie Baron, and in February this year I joined GDS as a user researcher. I was asked to look at what it’s like for people in departments and agencies to publish on GOV.UK.
Over 500,000 people subscribe to email notifications for GOV.UK. This amounts to a staggering 1.5 million emails sent per day based on users’ preferences for notifications, triggered by content being updated on the site.