GOV.UK has entered the Chat: our vision for GOV.UK Chat
GOV.UK has entered the Chat: our vision for GOV.UK Chat
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
Learn about our plans for GOV.UK Chat, the AI-powered chat system we’ve built as an easier, quicker way to interact with government.
One part of the Content Tools team mission is to help content designers within GDS be more effective at what they do. To make marginal gains in a variety of areas that collectively add up to a lot. The following …
This post is about our work on the Publishing Platform, what we’ve done so far, what we’re going to do, and how that will all help simplify our publishing applications’ code base as well as helping us focus on building …
We’re the international content discovery team, our 6-week mission, to boldly go where some people have gone before, finding international users’ needs. Camped out on the seventh floor at Aviation House, with vaguely international-themed bunting, we have spent the last …
On the GOV.UK Finding Things team we are working on developing a ‘single subject taxonomy’ to improve navigation and search on GOV.UK. We decided to trial this approach with education content.
This is a list of what we’ve been working on since the last update on 30 September 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …
We’re now on our fourth content conference, and we learn each time we run them. For the first time, we had more presenters from outside GDS than inside GDS. That’s important because the content community is far broader than GDS. …
It’s been a while since we last blogged about how the GOV.UK content team is structured. Our 2015 post about changes to the content design team explained we created 4 teams in order to develop knowledge in a subject areas and …
We’ve been working to improve the way GOV.UK hosts marketing campaigns. I’m writing this blog post to explain how we are improving the current campaigns functionality by introducing a new campaigns platform.
Christine recently created a new course for HM Revenue and Custom's (HMRC's) content designers. The 2 teams in Newcastle and Manchester are well practised at writing content to user needs but wanted to look at the whole user journey. Julie: …
This is a list of what we’ve been working on since the last update on 16 September 2016, and what we plan to do next. As usual we’ve divided the work up into lists of what we’ve been doing to …