Creating the GOV.UK Publishing Design Guide
Creating the GOV.UK Publishing Design Guide
We’ve improved how we work at GOV.UK by creating a new design resource for our teams. Here’s why and how we did it.
Training to publish on GOV.UK
I know many of you are having trouble getting places on our training to write for and publish on GOV.UK. So I wanted to give you an update. We’ve been busy Since April we‘ve trained about 1,100 people in about …
Redesigning content to match changing user behaviour
Posted by:
gov.uk archive author, Posted on:
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Categories:
Best practice, How we work, User insights, Working with us
...about using your own car for the test was www.gov.uk/practical-driving-test-for-cars/rules-for-cars-used-for-driving-tests. So we've made the URLs shorter and more memorable. The guide is now at www.gov.uk/driving-test, and the part about using...
Incident report: redirect loops on worldwide organisation pages
This post is about a recent incident on the GOV.UK website. For more information on incidents on GOV.UK, you can check the status of the GOV.UK site or read more about what happens when things go wrong on GOV.UK. What …
How to lose contact information and alienate people
DVLA’s contact centre is the largest single-site contact centre in government and it gets over 1 million calls each month. The volume has increased since the changes to important services such as vehicle tax, and scrapping the paper counterpart driving …
Designing better content for lorry and bus drivers
...feedback on the pages when they couldn’t find something a high number of on-page searches users moving back and forth between the 2 guides because they couldn't find what they...
How spike week helped us see the wood for the trees
Posted by:
David Singleton and Tatiana Soukiassian, Posted on:
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Categories:
How we work, Product changes
At GOV.UK, one of our priorities until the end of March is rebuilding our publishing tools. This is so that it will be easier to improve them in the future, and make them reusable for third parties. As part of …
Incident report: 504 Gateway timeouts in publishing applications
This post is about a recent incident relating to the GOV.UK website. For more information on incidents on GOV.UK, you can check the status of the GOV.UK site or read more about what happens when things go wrong on GOV.UK. …
Publishing 'official documents' the right way
If you’ve published your organisation’s annual report and accounts, a response to a select committee report or a major policy document to GOV.UK, then you may have published an ‘official document’ without knowing it. You may have seen some blog …
What we’re working on: 8 January 2016
...Agency (DVSA). We're looking at how we can reduce the number of people who go to their car or motorcycle practical test ill-prepared because they don't know what they need...
Site search improvements: quick wins
Posted by:
Tara Stockford, Senior Performance Analyst at GOV.UK, GDS, Posted on:
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Categories:
Finding things, Product changes
We’ve made quite a few improvements and fixes to the GOV.UK search engine this year, even though our main focus has been on improving navigation and how content is organised.
Related content and links
GOV.UK’s strategy for growth
GOV.UK is moving to be multi-channel. Learn more about our priorities by reading our strategy for growth.
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