In this guest post, Amanda McMahon of the Disclosure and Barring Service (DBS) talks about working with subject matter experts (SMEs) to improve GOV.UK content and user engagement. Towards the end of last year, I started thinking about improving content …
...a better description for what we do than 'proposition managers'. Second, in response to a number of requests, we’ve created a new inbox for GOV.UK enquiries. It’s the place to...
Why is the topic taxonomy important? We want users to be able to find related content across government about a particular topic via a single browse structure. This is central to the vision for improving navigation on GOV.UK, as Ben …
As Neil explained in the GOV.UK 3rd birthday post, we’re focused on 2 main priorities for the rest of this financial year.
One of the biggest frustrations users sometimes have with GOV.UK is the difficulty of finding what they need - and discovering what they don’t yet know they need - through site search and navigation.
...that, I’ll also be developing a renewed vision for what GOV.UK should become in the years ahead. I’m keen to hear from people inside and outside of government with ideas...
Guest post from Dave Hallworth, Managing Editor at the Department for Education (DfE), and Jeni Pitkin, Digital Content Officer at the Department for Business, Innovation and Skills (BIS). In January 2015 we went to the GDS Content Design Conference. This …
...SaBRE, Horizon 2020 and 26 HM Tribunals (just courts left to go!) Mission: Content improvement themes alpha completed our Certificate of Professional Competence driver content improvement theme to improve the...
...lot of respect for the work that had been done to publish the Summer 2015 Budget in HTML. Using Google Analytics, we can now track how often PDFs are downloaded....
...other colleagues across government, we’ve also: enabled GDS content designers to create short ('friendly') URLs without the need for developer input fixed a bug that stopped the Whitehall publishing application...
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.