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Why GOV.UK APIs are changing and how you can get involved

A blue circle contains the initialism API. Arrows from the circle point to illustrations representing the GOV.UK website, the GOV.UK app, services on GOV.UK, GOV.UK Chat, GOV.UK Search and GOV.UK Agents

Why GOV.UK APIs are changing and how you can get involved

We’re exploring how the application programming interfaces (APIs) that deliver content for GOV.UK could evolve to better support an experience spanning multiple digital channels. Find out what we’re doing and why we want to understand more about our users.

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Using analytics within product teams at GOV.UK

Posted by: Jen Allum - Former Director, GOV.UK, Posted on: 9 December 2015 - Categories: How we work, Product changes, User insights

...structured in our use of this data, so we've created a simple analytics report. It shows activity in the apps, focusing on how they are used by government publishers. This...

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Product decisions for GOV.UK

Posted by: Rosalyn Vaughan, Posted on: 1 December 2015 - Categories: Best practice, How we work, Product changes

At the recent Content Conference we ran a session with editors in government to help them better understand how product decisions are made in GOV.UK. We received a lot of positive feedback from content designers saying that they found the insights …

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Incident report: announcements on GOV.UK

Posted by: Stephanie Richardson-Dreyer, Posted on: 24 November 2015 - Categories: Incident reports

This post is about a recent incident on the GOV.UK website. For more information on incidents on GOV.UK, you can check the status of the GOV.UK site or read more...

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Creating pathways for users

Posted by: Gaynor Burns and Vicky Buser, Posted on: 20 November 2015 - Categories: Product changes

We've blogged about how we're bringing our different subject taxonomies together and allowing content designers to tag with a single topic, describing what the content is about. We also have to work out how to present topic pages to users …

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What happens when things go wrong on GOV.UK

Posted by: Stephanie Richardson-Dreyer, Posted on: 18 November 2015 - Categories: How we work

...who are working on our Technical Support team for the week. They’re there specifically to provide support and to deal with problems on the site. When something has gone wrong,...

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Guerrilla testing content - it makes it better

Posted by: John Ploughman, Posted on: 16 November 2015 - Categories: Best practice, How we work, User insights

...And it makes you recognise your own assumptions as a content designer. At the GOV.UK content conference beta, I ran a session to tell the content community about some guerrilla...

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What we’re working on: 13 November 2015

Posted by: Jack Church, Posted on: 13 November 2015 - Categories: What we're working on

...rent property from 1 February 2016. we’ve also updated 3 pieces of mainstream content private renting, check tenant right to rent documents and penalties illegal renting and added a homepage...

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Working with subject matter experts to improve content

Posted by: Keith Emmerson, Content Product Lead, Posted on: 13 November 2015 - Categories: How we work

In this guest post, Amanda McMahon of the Disclosure and Barring Service (DBS) talks about working with subject matter experts (SMEs) to improve GOV.UK content and user engagement. Towards the end of last year, I started thinking about improving content …

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Introducing GOV.UK's Policy and Engagement Team

Posted by: Clive Richardson, Posted on: 9 November 2015 - Categories: Events, How we work, Working with us

...a better description for what we do than 'proposition managers'. Second, in response to a number of requests, we’ve created a new inbox for GOV.UK enquiries. It’s the place to...

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Developing a subject-based taxonomy for GOV.UK

Posted by: Gaynor Burns and Vicky Buser, Posted on: 2 November 2015 - Categories: Finding things, Product changes

Why is the topic taxonomy important? We want users to be able to find related content across government about a particular topic via a single browse structure. This is central to  the vision for improving navigation on GOV.UK, as Ben …

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Inside GOV.UK

A blog about running and improving GOV.UK, for anyone who is working on GOV.UK or interested in how the digital home of the UK government works. Written by the Government Digital Service team.

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