Duplicate titles in site search

There’s been a GDS team diligently working away improving search on GOV.UK. They’ve asked us to relay some important general advice to Whitehall publishers. They’ve come across several apparent duplicate results while testing site search, which are confusing users. There are two …

Blog discovery: what you told us

We wrote here last week about the plans for the GOV.UK blogs platform and how to get one. Alongside the technical work being done by dxw, we asked Steph Gray of Helpful Technology  to talk to nine ministerial departments with blog platforms to identify the …

Using the support form

With 24 depts and 31 other orgs now live on the site, it won’t surprise you to hear that we get a lot of support requests, questions and suggestions. It’s not sustainable to deal with these requests directly by phone …