User insights help us to understand how we can develop GOV.UK to ensure it continues to meet people’s needs and work well for everyone. Learn about some of 2025’s main findings across the GOV.UK website, app and social media channels.
Last Wednesday, GOV.UK’s team of 22 developers upgraded and re-deployed a record 54 applications in just 6 hours. This was to deal with a potential security threat discovered in the software we use (Ruby on Rails and some dependent libraries). On …
June and July are the peak times for publishing official documents, particularly annual reports and accounts. You must publish all official documents on GOV.UK - even if you’re an exempt agency (one that doesn’t normally publish on GOV.UK). This process …
...clearer, faster access to government services and information. That means providing a single place for people to interact with government that’s as frictionless as possible, and which continuously improves. And...
This post is part of a series. See the introduction here: New normal, new teams, new goals We’re restructuring the teams in our product group to reflect the new normal for GOV.UK. This post explains why we’re making changes, what …
This post is part of a series. See the introduction here: New normal, new teams, new goals. Since the beta release of GOV.UK in January 2012, the GOV.UK team has been hard at work building, scaling up and iterating the …
...meantime: we’ve continued to maintain the site and make valuable improvements as usual, prioritising the most urgent and important things sprint by sprint). Image by Dean Hochman. Neil Williams is...
Why we need a community There are more than 350 analytics users across government departments, agencies and arm’s length bodies (A/ALBs). They want information on analytics techniques and best practice; we at GDS want to learn what different types of …
On 19 May 2015, we held a content clinic at the Department for Education, with 15 editors from 8 organisations. Quantitative content analysis To start, Jonathan Richardson spoke about Defra’s smarter guidance programme, and how he’s built a tool to …
I wrote on 22 May about our plans to complete the migration to Universal Analytics on 2 June. I’m delighted to say the mission is achieved. Why we've moved Universal Analytics includes new features, which we'll be exploring later in …
...continued to replace detailed guidance categories with topics and subtopics, and link mainstream browse through to topics reviewed 75% of all GOV.UK content as part of the ongoing work to...
The GOV.UK app went live in public beta in July 2025. Find out what’s been happening, and what’s coming next, on the GDS blog.