Designing GOV.UK Chat for the GOV.UK app
Designing GOV.UK Chat for the GOV.UK app
Learn how we designed GOV.UK Chat to integrate into the GOV.UK app and the improvements we made based on user insights.
What's the max file size for attachment uploads?
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We get asked this a lot. The answer is 500 Mb - which is way more than you should ever need, …
How to use analytics to test a hypothesis: Universal Credit case study
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. We’re always looking at the data to see how our content is performing. The tools we’ve built show us trends and …
Being Zen about Zendesk
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. One of the main ways suggestions for content amendments or additions gets fed into our team is through our online request-handling …
Redesigning browse
Over the last two weeks, a small team in GOV.UK Mainstream have been developing new browse pages. We have two challenges 1. Increasingly additional content needs to be linked via the Browse pages 2. Some of the current pages do …
Nice example of an HTML publication
Anyone looking for a new 'go to example' of an HTML publication should check out DVLA's new business plan. We reckon it uses the features well and is pretty good...
Rethinking navigation
We've been taking a look at how we use navigation (nav) tags in the HTML of our pages and seen some room for improvement. Nav tags are used to identify blocks of links that share a common navigational theme. For …
Red asterisks and other innovations in the government publisher
...on your content, the status of fact check requests, and notifications of documents newly tagged to your organisation, topic(s) and policies. And, ultimately, we plan to combine data from various...
This sprint: improving publications and consultations
On the GOV.UK government team we're switching to two-week sprints as of tomorrow, Wednesday 3 July. Sprinting for a week at a time made sense while we were in the...
Collaboration, iteration and new formats
We're currently redeveloping the Child Benefit tax calculator, a tool which takes care of a large number of very different user needs. It's the first bespoke calculator for GOV.UK, which will be a move away from the 'choose your own …
A slight re-jig of the government navigation header
The eagle-eyed among you may have noticed we recently re-jigged the order of items in the header of www.gov.uk/government Before: After: On the top row, "Departments", "Topics" and Worldwide" are...
Related content and links
Download the GOV.UK app
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.