User insights
As we transition more organisations and their related content onto GOV.UK we increase the likelihood of returning lower quality results to our users. This blog post outlines one approach we are looking at called scoped search, or automatic filtering, to …
Government publishes lots of news. Every month, we add around 500 news stories to GOV.UK. We know from our metrics that large numbers of people are reading news content - there are roughly 4 million monthly page views for news stories …
We recently blogged about using Tableau to visualise how 'departments and policy' content is being viewed on GOV.UK based on data for May.
The information in this blogpost may now be out of date. See the current GOV.UK content and publishing guidance. As you may have noticed, we’ve recently been hard at work developing and testing a new navigation for GOV.UK.
We recently wrote about how we’re changing browse pages across GOV.UK. Here’s a bit more detail about how we tested and iterated the designs.
Recently a small team of us have been revisiting the GOV.UK navigation and search. We’re making lots of changes, big and small, to make moving around GOV.UK easier. This blog post is about the problems people have been having with …
Transition shouldn't be jarring for users. A successful transition means users can still find what they're looking for, wherever it's hosted. Mappings maintain continuity for users when your website transitions to GOV.UK. A mapping is either: a redirect to GOV.UK content, if the …
Why Help us fully understand your publishing needs, and the context in which you work, so that we can build and improve features in Whitehall Publisher. Who Regular users of Whitehall Publisher. What A 1hr, lab-based session. You'll be in …
Peter Jordan blogged recently about the new content dashboards. This week John Joseph from the Department for Environment, Food & Rural Affairs (Defra), writes about how he used Google Analytics and a little help from GDS to create dashboards to track and …
The renew a tax disc service is one of the most popular services on GOV.UK. We recently redesigned the start page for this transaction to make it easier for visitors to access the new version of this service, whilst keeping the existing service …