Discover what we’ve learned in the year since the GOV.UK website fully migrated to Google Analytics 4, and how our use of data is evolving as GOV.UK expands to multiple digital channels.
As we reflect on a successful event at GDS for World Information Architecture Day, find out how information architects’ work to classify, structure and consistently manage content is supporting GOV.UK’s ambitions.
We’ve improved how we work at GOV.UK by creating a new design resource for our teams. Here’s why and how we did it.
We’ve made improvements to GOV.UK’s topic pages. Here’s what we’ve done and the positive impact it’s making for users.
We’ve made some changes to the interface of site search on GOV.UK to create a simpler, more user-friendly experience.
Learn more about our approach to designing GOV.UK’s experimental chatbot.
Learn how we’re addressing the risk of our experimental chatbot being manipulated to produce unintended or harmful responses.
This month we’re beginning an experimental pilot of our AI-powered chatbot. Here’s what we’ve been doing since our last update about GOV.UK Chat and what’s happening now.
We’ve launched a new site search engine for GOV.UK. Read about how it’s making it easier for users to find what they need.
We’ve launched a new strategy for the GOV.UK Publishing Service. Learn how our plans will make it easier and quicker for us to publish content and help GOV.UK become multi-channel.